FAQs and Return Policy


About


C Jakes Draw

I'm a freelance artist from Georgia, USA. Currently living in Japan.

FAQS


  • What is this store's return and exchange policy?

    There are no returns. If there is an issue with your print or shipment, please contact me via the contact page and I will send out an additional print at no cost to the customer.

  • What is the size of the prints?

    Each individual print is 12"x 18"in (30.48 x 45.72cm) on heavy card stock paper with a shimmer finish. (It looks pretty dope if I say so myself.)

  • Can you give me a discount?

    Outside of the Grand Opening discount, that should be displayed at the top of the page until September 30th 2020, the only Promo Code available at this time is the free shipping discount code 'FREE' (available for those who purchase 3 or more prints). I'll always announce on the site or on social media of future discounts.

  • Do you accept international orders?

    I ship worldwide.

  • How long will it take to receive my order?

    My goal is to never "sell out" on a print, so in order to achieve this, I have printing and shipping arranged to ensure that each order arrives approximately 7-9 days after ordering. International shipping estimate may vary.

  • Do you accept commissions?

    Currently, I do not accept commissions, only because my schedule does not give me the time to dedicate time to one single commission. In order for me to accept commissions, I would need the payment for said commission to reflect the man-hours needed to complete it.

  • How do I pay for my order? Is it secure?

    Payments are made through Stripe or PayPal. Security has been incorporated to make sure your privacy stays private, and customer information (outside of name and shipping address) is never stored. The site is set up to accept Visa, MasterCard, Discover, American Express, Google and Apple Pay.